Frequently Asked
Questions

It’s straight-forward, you don’t need any special tools nor special training. For instance, a fully equipped 200m2 (approx. 2,000sqft) Glice^® synthetic rink is installed in less than half a day.

For larger sized commercial installations we offer to send a Glice^® staff to supervise the first time your rink is set up. This includes a full training session for your facility’s staff.

Any surface is good as long as it is smooth, even and hard. Therefore you can set up our synthetic ice rinks directly on concrete, wood, a sports court, gym floor, etc. Make sure that it's clean and free of debris and you're good to go. For best performance we recommend to put a foam film of at least 1/6in (4mm) in-between the floor and your Glice^® panels. For outdoor installations a slight inclination will provide for natural drainage.

Glice^® is connected with a tongue-and-groove system. Additionally, there are plugs, which hold the sheets together. We have tested many connection systems during our years of experience. Our tongue and groove system has proven to be the most effective solution and it creates a strong and seamless surface.

All products and systems offered by Glice^® are modular and can be transported. At Glice^® we offer a number of accessories that let you safely transport and store your Glice^® products. Your Glice^® panels are very slippery, so always make sure they are safely attached. For more information please refer to our Glice^® Installation, Maintenance and Operation Guide provided to you upon contacting Glice^®.

Glice^® panels are 1,965x965mm, that is approximately 77.36x37.99in. We offer these panels in two thicknesses- 3/4in (20mm) and 1/2in (13mm). The weight of 13mm panel is approximately 24kg, and 20mm version is around 39kg.

The difference between these two formats is indeed just the thickness. One is 3/4in or 20mm, the other is 1/2in or 13mm thick.

Both formats are produced of exactly the same material. We want to offer you the very best skating experience. All Glice^® products are therefore carefully produced with the very best materials and manufacturing techniques.

Each installation and it’s purpose is unique; we therefore recommend to review your project with your Glice^® representative, who will assist you in developing the best Glice^® solution for your project.

While the 3/4in panel can be used for any application, as a rule of thumb the Glice^® 1/2in panels is suitable for any surface in- or outdoor up to around 1,000sqft or 100m2.

Yes, the same ice skates used on conventional ice rinks can be used with Glice^®.

Yes, Glice^® can be installed outdoors and in any climate. We recommend covering your outdoor rink with a tarp when it’s not in use. This will help you keep your Glice^® surface clean and reduces cleaning cycles.

Rain or snow does not damage the Glice^® surface and neither does water decrease its functionality. When it snows, just remove the snow and the skating can continue. Snow or big puddles of water can be swiped off with a rubber mob and ice layers on the rink can be removed with a snow shovel or with a power washer with hot water.

No. Due to a very specialized fabrication process, our panels are auto-lubricating and offer an excellent balance of glide and grip and over-all skating experience. Depending on how often your rink is used, you can apply Glice^® Care on the surface to nourish your Glice^®.

The beauty of Glice^® synthetic ice is that its maintenance is really simple. While maintenance is straight forward, it must be performed regularly to ensure a great skating experience and impeccable looks of your Glice^® surface. Here’s what we recommend:

	Indoor		Outdoor
Low Use	Daily – Vacuum cleaning Weekly – Rink Polishing Yearly – Power washing		Daily – Vacuum cleaning Biweekly – Rink Polishing Monthly – Power washing
Heave Use	Daily – Vacuum cleaning 2x Week – Rink Polishing Monthly – Power washing		Daily – Vacuum cleaning (2x) Daily – Rink scrubbing Bi-monthly – Power washing

In general outdoor installations get dirty a bit more quickly since they are more exposed to particles. We therefore recommend covering all outdoor installations with a tarp when they are not in use. This will help you toget the most out of your Glice^® surface.

For more detailed information on maintenance please refer to our Glice^® Installation, Maintenance and Operation Guide, provided to you upon contacting Glice^®.

There is no need to worry about scratches. These marks will affect neither functionality nor skating experience. Glice^® is a material of very high density and the scratches occur only superficially, so they never go deep into the surface. Therefore resurfacing is not necessary.

One of the great things about Glice^® panels is that you can use them on both sides.

At Glice^® we offer you any level of customization you want. From Glice^® surface only to a full fledged commercial rink package that includes dasher boards, skates, cleaning and sharpening machines, and more.

In fact, if you run your Glice^® rink commercially, we provide you with all the hardware you need so you can hit the ground running from day one.

Our Crease Embedded Technology^TM, a unique manufacturing process, allows us to embed creases and markings directly into the material. Contrary to paint, these markings are permanent, will not fade and cannot be scratched away.

Yes, of course. Our dasher boards are specifically designed so you can easily stick-on advertisement posters. This offers an additional revenue source to your daily entry and coaching fees.

Contact us via https://www.glicerink.com/synthetic-ice-rink-contact-buy-rent/, order directly with our online store or call us. One of our Glice^® staff will be in touch with you to assist you in making your synthetic ice project a success.

Shipping time varies depending on the final destination, size and customization level of your order. International delivery takes at least 4 weeks.

In North America Glice^® Pads and Glice^® surfaces can usually be delivered within +/- 10 days.

Depending on the usage as well as the level of maintenance, the life-span of the product is around 12-20 years for the 20mm / 3/4in Glice^® panels and around 6-12 years for the 13mm / 1/2in panels. We provide a 12-year limited warranty for the 3/4in and 6 years for the 1/2in version.

We use materials of the highest quality available and produce with a very unique manufacturing process. While Glice^® is not the cheapest product out there, it offers the best in class skating experience and durability. Read more